A well connected and accessible borough

Are we getting better?

2019/20 Q4

2019/20 Q3

• Performance on the availability of services through digital technology fell slightly at third review, from 38% to 35%, and remained red against target. This downturn is mainly due to the increase in telephone calls regarding the General Election, as well as a small decrease in digital activity around key services such as highways and school transport.

2019/20 Q2

• There was an increase in the usage of Park and Ride services.
• There has been a significant reduction in the number of people killed or seriously injured on the roads, from 63 in the first six months of 2018/19 to 17 in the first six months of 2019/20. Whilst this improved trend is positive, it is important to remember that any death or serious injury on the roads is a tragedy.